Signing in to Loomio
On this page
Loomio user accounts are identified by email address Use an email address that is uniquely yours, do not use a shared address like info@.. or secretary@.. where more than one person can access the account.
Invitation via email
You may receive an invitation to join a Loomio group via your email inbox:
Click the Accept invitation button at the centre of the email.
The link will take you to a page where you are invited to create an account.
Type in your email address and click the CONTINUE WITH EMAIL button.
Alternatively, you can sign in with your Google account.
Enter you name as you would like it to appear next to comments in your group.
Tick the check boxes to accept Loomio Terms of Service and Privacy Policy. Click on the links to read these important documents which govern your use of Loomio.
Tick the second box if you would like to receive our newsletter.
When ready, click the CREATE ACCOUNT button at the bottom right hand corner of the screen.
Loomio will send an email to your email address with a 6 digit code. This is required to confirm you own your email address.
Go to your email inbox and open the email from Loomio with subject 'Sign in to Loomio'.
Copy the code from that email, go back to your internet browser screen and enter the code.
Click SIGN IN to go to your new Loomio user account.
That's it! You should now have an active Loomio user account and able to participate in your Loomio group.
When you return to Loomio, in most cases you browser will remember you and automatically sign you in.
However if you have reset your computer or are accessing Loomio from another device, you will be need to sign in again. The simplest way to do this is to sign in via email and follow the prompts.
Returning to Loomio
You can sign in with any notification email from Loomio, including; the 'Yesterday on Loomio' daily summary email, a thread invitation, or an invitation to vote.
For example:
If you have previously signed in to Loomio you can:
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Tap on the thread title (the large colored text) to go to Loomio.
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Reply to the email as you would with any other email, and your comment will automatically go into the thread.
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Click on the link at the bottom of the email 'view it on Loomio'.
If you are not signed into Loomio, you will be asked to sign in.
Add Loomio to your phone
Loomio is a mobile optimized web app and you can add the Loomio icon to your phone home screen.
Follow the instructions below to add a shortcut to Loomio on the home screen of your iPad, iPhone, or Android devices.
iPhone or iPad
Launch “Safari” app. (This does not work from the “Chrome” app.)
Go to loomio.com/dashboard.
Tap the 'Share' icon (it has an arrow coming out of a box) to open the share menu.
Find and tap “Add to Home Screen.” The Add to Home box will appear, with Loomio icon and name.
Tap “Add.” Safari will close and the Loomio icon will appear on your home screen.
Android
Launch “Chrome” app.
Go to loomio.com/dashboard.
Tap the menu icon (3 dots in upper right-hand corner) and tap Add to homescreen.
The Loomio icon will appear on your home screen.
Sign in for the first time
The first time you do this, you will need to sign in to Loomio.
- Enter your email address and tap 'CONTINUE WITH EMAIL'
- Tap 'SIGN IN VIA EMAIL'
- Check your email and type in the 6 digit code. Tap 'SIGN IN'
You will be taken directly to Loomio where you can read and participate with your group as usual.
Loomio will remember you, so you will be automatically signed in the next time you visit.
Troubleshooting
I can't access Loomio
Loomio is a web app, accessible via popular web browsers such as Chrome, MS Edge, Firefox or Safari.
- Check your browser is updated to a current version for best security and performance.
Sometimes IT systems block untrusted website addresses. Loomio is open source software and does not download any software to your computer or device.
- Check your IT system is not blocking loomio.com and loomio.com domains.
- IT may need to unblock access to Loomio, and add loomio.com to their ‘allow list’ or ‘white list’.
I can't receive emails from Loomio
Loomio uses your email address for user authentication. Notifications of new threads, decisions and other activity in Loomio are sent to your email address.
- Check your IT system is not blocking emails from @loomio.com
- IT may need to unblock emails from Loomio and add @loomio.com to their ‘allow list’ or ‘white list’.
- If IT refuses to budge, can you use a personal email address?
I can't see any of my groups!
To fix this: Sign out then sign in again with the email address you normally use Loomio with.
Why does this happen? This can happen because you participated in a poll when you were not signed in; Loomio creates a guest user, so you can participate without signing in. When you sign in later, we confirm the authenticity of your vote and connect it to your registered user.